FAQs
If there are no reported system-wide outages in your area, there may be a problem with your modem, computer, or router. Often, this glitch is temporary and can be fixed by rebooting. To reboot, unplug the power cord to your computer and modem. If your company's network has a router, unplug that as well.
What happened to wow internet? ›
WOW! will officially become Breezeline in a few weeks in Columbus and Cleveland, launching a string of changes to the internet, cable and phone service. Breezeline, based in Massachusetts, acquired WOW! in the two Ohio markets in September for $1.125 billion, after announcing the acquisition in early 2021.
How to reset wow internet modem? ›
If the lights do not go off when unplugging the modem, your modem has a battery back up, you will need to press the reset button on the back of the modem for 5 seconds.
What is the phone number for WOW bill pay? ›
Call us at 1-866-496-9669 to make a payment over the phone with our automated system. Make a payment in person at one of the drop-off locations in your area, listed below.
Is WOW having server issues? ›
User reports indicate no current problems at WOW
WOW (formerly known as WideOpenWest Networks) offers television, broadband internet and phone service over cable.
Why did my internet suddenly go offline? ›
There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.
Why is WOW shutdown? ›
Millions of Chinese gamers have lost access to World of Warcraft after a furious dispute between U.S. title owner Activision Blizzard and NetEase, its longtime local partner in the world's biggest gaming market.
Who bought out WoW Internet? ›
PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest, Inc. (WOW!)
Why wont my WOW modem connect to the Internet? ›
Press the recessed reset button on the back of the modem with a pen tip or other pointed non-metallic object. Once the online light is on solid, you should have connectivity again.
Can I press the reset button on my modem? ›
The preferred method to reset your modem is by logging into the user settings interface. If this isn't an option, you can do it manually using the reset button on the back of the modem. Click to open instructions for your chosen method below.
A reset restores your modem to its factory default settings. It will also erase any customized settings you have made, including personalized password and WiFi settings. You can back up custom settings before doing the modem reset and then restore them again once the reset is complete.
What do the lights on the WoW modem mean? ›
Steady green means modem is on and is connected to the cable Internet network. Usually flashes during initial synchronization. Off means no cable connection (check all cable connections; if problem persists, contact WOW! technical support). PC or Link Steady green means connection to computer is working.
What does WoW Internet stand for? ›
Internet is an affordable broadband internet service provider available in parts of Alabama, Florida, Georgia, Tennessee, South Carolina and Michigan. The name WOW! stands for WideOpenWest, likely because it got its start in Denver, Colorado. Although, they aren't available in the wild west anymore.
Is WoW internet unlimited? ›
Unlimited Access
Internet with 99.9% network reliability*, at the speed you need with no contracts. Named a "Best Internet Service Provider 2024" by U.S. News & World Report.
Does WoW Internet have a grace period? ›
Payment by the Subscriber shall be made to WOW's interenet service AIRPIPE on or before the fifteenth of the billing month. A $15.00 late charge will be assessed on any account not paid by the fifteenth of the billing month. Accounts remaining past due on the last day of the billing month will be deemed delinquent.
Why is my internet on but not online? ›
Disconnecting your devices, rebooting your modem and router, and then reconnecting your devices may fix Wi-Fi connectivity issues. Rebooting your network refreshes your connection to your ISP, which may clear certain errors.
How do I get my internet back online? ›
Top 5 quick fixes for internet issues
- Restart your modem and router or internet gateway (modem/router combo) An equipment restart is the golden rule of internet troubleshooting. ...
- Check your wires and cables. ...
- Move your router to a better spot. ...
- Test a different website or online activity. ...
- Check for an outage.
Why is my server status offline? ›
If the Site Server status page says “Offline Mode” constantly. Statuses such as the one above indicate that although the Site Server is running successfully on its host server, the Application Server is unable to verify the Site Server's current status - perhaps due to network connectivity or database issues.
How do I fix my router offline? ›
In rare cases, this can be caused by settings in your router.
- Warning. ...
- Check for low upload speeds. ...
- Check for poor signal strength. ...
- Router reboot. ...
- Adjust your router channel. ...
- Adjust your DHCP lease time. ...
- Create a DHCP reservation. ...
- Set a static IP.